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Hair and Beauty Claims – Your Frequently Asked Questions Answered


Some people may be unaware that they can bring a claim for personal injury against a salon, hairdresser or beautician if a treatment has left them with an injury or damaged hair. Head over to our previous Hair and Beauty Claims post to read the different kind of damages and injuries you can claim for! Here we answer your frequently asked questions about bringing a hair and beauty claim.



Will it cost me anything?

No, we operate all of our claims on a No win No Fee basis. This means that if your claim is unsuccessful then you should not be charged anything. The No Win No Fee arrangement will mean that there is nothing for you to pay upfront and, if your claim is successful, you will pay no more than 25% of the amount you are awarded.

How much compensation will I get?

If you are claiming for hair damage we will arrange an appointment with a hair and scalp specialist (Trichologist) on your behalf. The specialist will evaluate the severity of the damage to your hair or scalp and then determine the period of time it will take for your hair to return to its prior length or condition. We will then use the Trichologist report to calculate the amount of compensation we believe you should receive.

If you are claiming for skin damage after a procedure, we will arrange an appointment with a skin specialist to assess the damage. The specialist will then prepare a report to evaluate the severity of the damage and in some cases may recommend further treatment if necessary. We will then use this report to calculate the amount of compensation we believe you should be awarded.

Will I have to provide photographs?

We will require you to send before and after photographs of hair damage as well as photos of any injuries or scarring. We understand that some injury photos may be intimate (such as a waxing or laser hair removal injury) we have a team of highly qualified and experienced female solicitors upon request of the client to deal with both intimate and general hair and beauty claims who will handle all cases with confidentiality and professionalism to ensure our clients feel at ease and comfortable with their claim.

Is there a time limit for bringing a claim?

You have 3 years from the date of the incident to bring a claim for injury or hair damage after a hair or beauty treatment

Can I claim against a mobile hairdresser?

When bringing a claim for hair damage or personal injury the claim is against the insurance of the salon. There is no legal requirement for mobile hairdressers to have insurance, unless they have employees working for them, then by law they must have employers liability insurance. If you were to attempt to bring a claim against a mobile hairdresser who has no insurance we would send a letter of claim to the individual, it is unlikely that the individual would be able to afford to pay the client compensation so it’s always best to check your mobile hairdresser has insurance before booking an appointment!

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Gowing Law are a professional law firm that specialises in the personal injury sector of the industry. Gowing Law are Authorised and regulated by the Solicitors Regulation Authority (SRA).

Gowing Law are trusted by the people who they have helped in sucuring the compensation they deserve, with fantastic reviews across all review sites including Trustpilot & Google Reviews.

Gowing Law is law firm based in Manchester but offer their legal services nationwide. We specialise in the personal injury claims and our team of solicitors have the experience and expertise needed to handle your case and help you through the claims process.

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P: 0161 464 4444
12th Floor, St. James’s Tower, 7 Charlotte Street, Manchester M1 4DZ
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