Hairdressing Claims

Have you suffered damage to your hair or skin in a salon?

There are in excess 30,000 hair salons in this country. Unfortunately, the hairdressing industry is not regulated. This means that the hairdresser who carries out the treatment does not have to be trained or have any qualifications to operate and run a hairdressing business. Gowing Law will help in claiming damages following a visit to the hairdressers where the hairdresser has been negligent. We also represent claimants for many types of injury to the hair, causing hair damage or in some cases hair loss.

Hair Colouring Treatments

We can assist with a claim following a visit to the hairdressers for a hair colour that has caused damage to the hair and /or scalp. Chemical damage to the hair causing the hair to be dry, brittle and snap can be caused by numerous reasons. These include the product being mixed incorrectly, the product being left on for too long or the hair not being suitable for the application product. The hairdresser should, if they are in doubt, perform a strand/skin test to see if the product is suitable prior to the application of the product. This test should be carried out 24 hours prior to the treatment taking place.

Damage caused by the application of Bleach

Numerous applications of bleach can cause hair damage and hair loss and in some cases baldness can occur. This can be due to the bleach being left on for an excessive period if time or if the solution has been mixed incorrectly. Strand tests /skin tests should be carried out to check the customer’s hair prior to application of the product.

Allergic reaction to hair products causing burns to scalp and hair loss

In some cases, chemicals in the products can react with the customer’s skin or hair, causing an allergic reaction. This can result in an allergic reaction to the product and can cause hair loss also. A skin patch can deduct if a person has a pre-existing allergy to the product they attend to apply.

Dip Dye Procedure

Where the ends of the hair are bleached to lighten the hair and the desired colour applied to the ends of the hair. If the bleach is left on too long, the hair can become dry, brittle and be chemically damaged. As the bleach is not applied directly to the scalp, no patch is necessary. However, bleach is used for this procedure and if the product comes in contact with the skin, this can be extremely harmful.

These are just examples of some types of claims we can handle on your behalf following a visit to the hairdressers. We have experience in dealing with all types of accidents and would be happy to answer any questions you may have to enable us to consider whether you have a claim.

These include:

Claims following a client undergoing a chemical straightening procedure

Claims following a client undergoing a chemical straightening procedure

Claims for clients who have been burnt with electrical appliances at the hairdressers i.e. burns caused by straightening irons or curling tongs.

Claims for clients who has suffered with cuts / lacerations to their ears or moles.


How It Works

Our solicitors will book you  an appointment with a trichologist (hair and scalp specialist) who will evaluate the hair damage and severity. They will also determine the period of time it will take for your hair to return to its original length. Our solicitors will then calculate the compensation that you could be owed from a report provided by the trichologist.


Contact Us

If you have been injured at the hairdressers and think that you may have a claim, please feel free to contact us on 0161 808 8888 or email us on . We would be happy to assess whether you have a claim and advise you accordingly. If we believe you have a claim, we would be happy to accept your claim on a no win no fee basis. This means that if your claim is successful, we would collect up to 25% of your compensation together with an insurance fee to that we would take out on your behalf. However, for peace of mind, if your claim is not successful, there would be no charge to you for the work we have carried out on your behalf.


Katharine Evans, a lawyer at Gowing Law, has extensive experience of handling these types of compensation claims over the past eight years. She has handled many different types of claims against hairdressers over the past eight years. She has handled many different types of claims against hairdressers over this period of time. If you wish to speak with her, please contact her on 0161 8080 548.

Contact us today on 0161 808 8888, email us on or alternatively fill in the form below and we will contact you within the next 24 hours: